Connect Claude or ChatGPT to Immiluma

Immiluma is a practice platform for Australian migration agents and immigration lawyers. Once connected, Claude or ChatGPT can look up the clients, matters, checklists, messages and tasks you can already see in Immiluma, and answer from those records.

You need an Immiluma staff account, and AI access must be on for your practice. Applicants using the client portal cannot connect an app.

Turn on AI access

AI access is off for a new practice. An owner or administrator turns it on in Settings, under the section for connected apps. While it is on, any staff member can connect an app. Turning it off stops every connected app straight away.

Connect from Claude

1. In Claude, open Connectors, find Immiluma and choose Connect. If it is not listed, add a custom connector with the address https://app.immiluma.com/mcp.
2. Sign in to Immiluma.
3. Check the practice and the access shown, then choose Allow.

Connect from ChatGPT

1. In ChatGPT, open Plugins, find Immiluma and choose Connect. Which ChatGPT plans can add a custom address depends on OpenAI. On a Business plan, an administrator may need to do it.
2. Sign in to Immiluma.
3. Check the practice and the access shown, then choose Allow.

Connect another agent

1. In Hermes, OpenClaw or another agent, add a remote MCP server with the address https://app.immiluma.com/mcp.
2. If the agent offers sign-in, sign in to Immiluma and choose Allow. Otherwise, create a personal token in Settings and enter it as a bearer token.

Use your own model in Immiluma's assistant

An owner or administrator can choose the model that answers in Immiluma's assistant. In Settings, under Assistant model, choose Use your own model, then enter the service, model and API key. Immiluma works with OpenAI, Anthropic, Google Gemini and other servers that offer the OpenAI or Anthropic API at a public https address. Immiluma sends a test request first and saves the model only if it can call tools, because the assistant answers from your records through tools.

The records the assistant reads are sent to that service, and usage is billed to your account with it. Use only a service your practice has approved for client information.

What a connected app can do

• Read: search clients, open a client or matter, list matters, find missing documents, read visa requirements, compare template versions, summarise the pipeline, check upcoming deadlines, search messages and list your tasks. It sees only what your role allows.
• Save template drafts, if you allow it: when you connect, you can allow the app to save a draft visa template, with the source of each requirement. Sales roles cannot allow this.

A connected app cannot change client records, send messages, upload or delete files, or publish a template. A draft has no effect until a lawyer or agent checks it and an owner or administrator publishes it.

Immiluma reports what your records say. Connected apps are told not to judge eligibility, sufficiency or readiness. Any advice remains your professional responsibility.

Example questions

• Which of my clients have a visa expiring in the next 60 days?
• What documents are still missing on this matter?
• What deadlines do I have in the next 14 days?
• What changed between the last two versions of the subclass 482 template?
• Prepare a draft template for this visa from this Home Affairs page.

Your data

What an app reads leaves Immiluma and goes to the app's provider, which handles it under your plan's terms. Check those terms before using an app with client records. Immiluma records when an app is connected and when it was last used. See the Privacy Policy, section 6.2, and the Terms of Service.

Disconnect

Disconnect an app in Settings at any time, or remove it in Claude or ChatGPT. Disconnecting stops further reading. It does not remove what the provider has already received.

If something goes wrong

• AI access is off: ask your owner or administrator to turn it on in Settings.
• The connection request is not valid: start again from Claude or ChatGPT.
• This connection can only read: disconnect, connect again and allow saving template drafts.
• Only agency staff can connect: sign in with a staff account.

For help, write to info@chronicle.com.hk. Immiluma is provided by CHRONICLE DIGITAL SOLUTIONS LIMITED.